Privacy Policy

Introduction

Axis Solutions (Pvt) Limited we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, or other offerings. By using our services, you agree to the terms of this policy.

2. Information We Collect

We may collect the following data:

• Personal Information: Name, email, phone number, payment details (provided voluntarily).
• Non-Personal Information: Browser type, IP address, device data.
• Cookies: Used to enhance user experience and analyze website traffic

3. How We Use Your Information

Your data helps us to:

• Provide and maintain our services.
• Process transactions and manage accounts.
• Communicate updates or promotions (opt-out available).
• Improve our website and comply with legal obligations.

4. Sharing Your Information

We do not sell your data. We may share it with:

• Service Providers: Trusted third parties assisting our operations.
• Legal Requirements: When mandated by law or to protect our rights.
• Business Transfers: During mergers, sales, or acquisitions (with notice)

5. Data Security

We implement robust technical and organizational measures to protect your data, including:

• Employee training and access controls.
• Regular security reviews.
• Prompt breach notification (within 24–72 hours as required by law).

Note: Security cannot be guaranteed if breaches result from user actions (e.g., weak credentials) or force majeure events.

6. Your Rights

You may:

• Access, correct, or delete your data.
• Restrict processing or object to data use.
• Request data portability or withdraw consent.
• Lodge complaints with regulatory authorities.

Contact our Data Protection Officer at:
Email: dpo@axissol.com

Phone: +263 8677004041

Address: 14 Arundel Road, Alex Park, Harare, Zimbabwe

7. Data Retention

We retain personal data only as long as necessary for legal, accounting, or operational purposes, then securely delete or anonymize it

8. Third-Party Links

Our website may link to external sites. We are not responsible for their privacy practices.

9. Children’s Privacy

We do not knowingly collect data from individuals under 18. Unauthorized minor data will be deleted promptly.

10. International Data Transfers

For cross-border transfers, we ensure safeguards like contractual clauses or explicit consent.

11. Policy Updates

Changes will be posted here with an updated effective date. Continued use constitutes acceptance.